I lost my password. Can you help?
No problem. To have your password emailed to you, please click here.
I don't remember my username. What do I do?
Try logging in with your e-mail address. Our system allows you to log in with either your username or your e-mail.
If you are using a school site license, try logging in with the e-mail address of the contact person on the account.
If you are still having trouble, please contact us.
I can't log in with my username and password.
There are a few reasons this might happen.
- Incorrectly typing the username or password is the most common problem people have. Check to be sure your username and password are spelled correctly. Passwords are case-sensitive, so please be sure your caps lock key is off.
- Perhaps your account expired? Your account is valid for 365 days from your signup date.
- Still having trouble? Contact us and we'll be happy to help.
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